1. Information We Collect
a. Discord Data
- User IDs, Guild (Server) IDs, and Channel IDs: Needed to operate within Discord servers, execute commands, and manage permissions.
- Messages containing commands: The bot processes these for functionality but does not store message content beyond what is necessary for command execution.
b. Usage Data
- Command usage logs: We may store anonymized or aggregated data about how commands are used to improve performance and detect abuse.
- Error and diagnostic logs: To troubleshoot issues and ensure stability.
c. Dashboard Data
- Account Authentication: When logging into the dashboard, we authenticate you via Discord OAuth2 to verify your identity.
- Uploaded Files: If you upload .mp3 files to use within your server, we store these files securely for playback.
- Server Settings: We store your preferences and customizations (such as assigned sounds and permissions) to provide functionality.
2. How We Use Your Information
We use the collected data for the following purposes:
- To provide and operate the SoundBoard bot and dashboard.
- To allow you to upload and manage custom sound files.
- To maintain service stability and security (e.g., preventing abuse).
- To analyze usage trends and improve features.
- To troubleshoot technical issues.
We do not sell or share your data with third parties for advertising or marketing purposes.
3. Data Retention
- Command & usage logs: Retained for up to 30 days before being anonymized or deleted.
- Uploaded files & server settings: Retained until you delete them via the dashboard or remove the bot from your server. If you remove the bot, all related uploaded sounds and server settings will be deleted within 180 days.
- Account data: Retained as long as your server uses the bot.
4. Data Sharing
We only share your data in limited circumstances:
- Service Providers: With trusted third-party hosting or cloud providers who help us store files and run the service.
- Legal Compliance: If required by law or valid legal request.
5. Security
We implement reasonable technical and organizational measures to safeguard your data (such as secure file storage and encrypted connections). However, no system is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the following rights regarding your data:
- Access: Request a copy of the data we hold about you.
- Deletion: Request deletion of your uploaded files, settings, or account data.
- Correction: Update or correct your server’s preferences and uploaded files at any time via the dashboard.
To exercise these rights, contact us at: [email protected]
7. Children’s Privacy
SoundBoard is not intended for use by individuals under the age of 13 (or the minimum age required by Discord’s Terms of Service). We do not knowingly collect personal data from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. If significant changes are made, we will notify users via our dashboard or Discord server.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
[email protected]